Cookie Policy

Last Updated: January 2026

1. Introduction

This Cookie Policy explains how Cafe Rio ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at cafesrios.rest (the "Website"). This policy covers what cookies are, why we use them, and your choices regarding their use.

By continuing to use our Website, you consent to our use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

2. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies serve several important functions:

  • They allow websites to remember your preferences and settings
  • They help websites load faster by storing certain information locally
  • They enable personalized experiences and relevant content
  • They provide analytics data to help improve website performance

Types of Cookies by Duration

Session Cookies: These are temporary cookies that are deleted when you close your browser. They help websites remember your actions during a single browsing session.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits to our website.

Types of Cookies by Origin

First-Party Cookies: These are set directly by our website (cafesrios.rest) and can only be read by our site.

Third-Party Cookies: These are set by external services we use, such as Google Analytics or Facebook, and can be read by those third-party domains.

3. Why We Use Cookies

We use cookies for several important purposes that enhance your experience with our food ordering and restaurant services:

Essential Website Functionality

  • Maintaining your shopping cart contents during your visit
  • Remembering your login status and user preferences
  • Ensuring website security and preventing fraud
  • Balancing server load for optimal performance

Food Service-Specific Functions

  • Estimating delivery times based on your location
  • Remembering your preferred restaurant location
  • Storing your dietary preferences and allergen information
  • Maintaining your order history for easy reordering
  • Personalizing menu recommendations based on past orders

Performance and Analytics

  • Understanding how visitors use our website
  • Identifying popular menu items and peak ordering times
  • Analyzing user behavior to improve our services
  • Monitoring website performance and loading speeds

Marketing and Personalization

  • Showing relevant promotional offers
  • Displaying personalized content and menu suggestions
  • Providing targeted advertising based on your interests
  • Measuring the effectiveness of our marketing campaigns

4. Types of Cookies We Use

The following table provides detailed information about the specific cookies used on our website:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Shopping cart functionality and order processing
  • Website security and fraud prevention
  • Load balancing and performance optimization

You cannot opt out of these cookies as they are necessary for the website to work.

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. They allow us to:

  • Count visits and traffic sources to measure website performance
  • Identify the most popular menu items and pages
  • Track user journeys through the ordering process
  • Monitor website errors and loading times
  • Understand which promotional campaigns are most effective

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization features, including:

  • Remembering your preferred restaurant location
  • Storing your dietary restrictions and allergen preferences
  • Maintaining your language and region settings
  • Personalizing menu recommendations based on order history
  • Saving your delivery address for faster checkout

4.4 Targeting/Marketing Cookies

These cookies are used to make advertising more relevant to you and track the performance of our marketing campaigns. They may be set by us or our advertising partners and can:

  • Build a profile of your interests based on your browsing behavior
  • Show you relevant ads on other websites
  • Measure the effectiveness of advertising campaigns
  • Prevent the same ad from being shown too many times
  • Provide insights into customer acquisition and retention

5. Third-Party Cookies

Our website uses several third-party services that may set their own cookies on your device:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to track your interactions with our site and provide us with aggregated statistics about website usage, popular content, and user behavior patterns.

For more information about Google's privacy practices, visit: Google Privacy Policy

Facebook Pixel

The Facebook Pixel allows us to track conversions from Facebook ads, build targeted audiences for future ads, and remarket to people who have visited our website. This helps us measure the effectiveness of our social media marketing efforts.

Learn more about Facebook's data practices: Facebook Privacy Policy

Google Ads

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and to show relevant ads to users who have visited our website.

For information about Google Ads privacy: Google Ads Privacy

6. Cookie Duration

The length of time cookies remain on your device varies depending on their purpose:

7. How to Manage Cookies

You have several options for managing cookies on our website:

7.1 Browser Settings

You can control cookies through your browser settings. Here are instructions for popular browsers:

Google Chrome

  1. Click the three dots menu in the top-right corner
  2. Select "Settings" from the dropdown menu
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button (three lines) in the top-right corner
  2. Select "Settings" from the menu
  3. Click "Privacy & Security" in the left panel
  4. Scroll down to "Cookies and Site Data"
  5. Adjust your cookie preferences

Safari

  1. Click "Safari" in the menu bar
  2. Select "Preferences" from the dropdown
  3. Click the "Privacy" tab
  4. Choose your cookie blocking preferences
  5. Click "Manage Website Data" to view and delete specific cookies

Microsoft Edge

  1. Click the three dots menu in the top-right corner
  2. Select "Settings" from the menu
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Cookies and site data"
  5. Configure your cookie settings

7.2 Opt-Out Links

You can opt out of specific third-party cookies using these links:

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

8. Consequences of Disabling Cookies

Important Notice

Disabling certain cookies may limit your ability to use our website and food ordering services effectively.

If you choose to disable cookies, you may experience the following limitations:

Essential Functionality

  • Unable to add items to your shopping cart
  • Difficulty completing online orders
  • Loss of login status requiring repeated sign-ins
  • Inability to save delivery preferences

Personalization Features

  • No personalized menu recommendations
  • Loss of saved dietary preferences
  • No order history for easy reordering
  • Default language and location settings

Performance Impact

  • Slower website loading times
  • Repeated delivery time calculations
  • Loss of cached content and preferences

9. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that can be sent to websites you visit. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

Our current approach to DNT signals:

  • We recognize and respect DNT signals from your browser
  • When DNT is enabled, we limit the use of tracking cookies
  • Essential cookies for website functionality will still be used
  • Third-party analytics and advertising cookies may be disabled

To enable Do Not Track in your browser:

  • Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
  • Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
  • Safari: Preferences > Privacy > Prevent cross-site tracking
  • Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date at the top of the policy
  • Notify users of significant changes through our website banner
  • For major changes, we may send email notifications to registered users

We encourage you to review this policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Contact Information

Email: [email protected]

Phone: +57 197 633 3391

Address: 2944 E 12th St Unit A, Austin, TX 78702, USA

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM

When contacting us about cookies, please provide:

  • Your name and contact information
  • Specific details about your cookie concerns
  • Your browser type and version
  • The date and time you visited our website

12. More Information

For more information about cookies and online privacy, you may find these resources helpful:

Educational Resources

Browser Help Pages

Privacy and Data Protection

This Cookie Policy is designed to be transparent and informative about our use of cookies while ensuring your dining experience with Cafe Rio remains seamless and personalized. We are committed to protecting your privacy while providing you with the best possible online ordering experience.